You can order products by simply adding them to your shopping cart, entering your details and completing payment.

We offer support for iDeal, Bancontact, SEPA, Paypal, Apple Pay, Mastercard and VISA.

You can select these payment methods at checkout. 

Yes, once your order has been shipped you will receive a tracking number to track your package.

If you have placed an order, you can track the status of your order here.

Delivery time:

Delivery time depends on your location and product availability. We aim to deliver orders as quickly as possible and process orders within 24 hours after you have placed an order.

The Netherlands and Belgium

If you place an order before 18:00, we typically process it the same day, with delivery expected within 1-2 days. In rare cases, delays may occur due to the carrier, but you will be kept informed throughout the process.

Germany and Luxembourg

1-3 business days

Other European countries

2-5 working days

United States and Canada

5-10 working days

Shipping costs:

If a product or order says free shipping, you will receive free shipping, and if shipping is paid, you will see the shipping price before payment on the checkout page.

Sometimes delivery may occasionally be delayed by the carriers during peak times like holidays, new year etc. While this is beyond our control and we are not responsible for it, still we’ll do our best to ensure timely delivery and we highly recommend your understanding on this situation.

See here for more information about shipping costs and deliveries.

We strive for our customers to be 100% satisfied with the product they purchased from us.
If you are having shipping or product issues and are frustrated, please contact us and our team will assist you immediately.

14 day money back guarantee

If you are not satisfied with our products, you can request a full refund within 30 days of receiving the product. The customer is responsible for return shipping. If you are not satisfied with our products, we kindly request that you do not use them and return them in the original packaging.

Read more about returns and returns policy here

You can only cancel your order within 30 minutes of placing it. Please contact us at support@kawsarbeauty.com within 30 minutes of placing the order to cancel it.

You can contact our customer service via email at support@kawsarbeauty.com. We aim to respond within 24 hours on working days.

We take the security of your payment information very seriously. We use secure connections and encryption to protect your data.

Yes, this is possible for most of the product under certain conditions. See our returns policy for this.

Yes, some of our products come with a warranty. Read the product descriptions to find out if the product has a warranty.

You can enter a discount code during checkout. The discount amount will be automatically deducted before you complete the payment.

It is of course possible that a product arrives to you defective due to transport. If this is the case, please contact customer service within 3 days of receiving the product.

Yes! If you sign up for the newsletter, you will usually receive a discount code and we also give a discount when purchasing multiple items, depending on the offer.

At the end of most of our products you will find FAQs about that specific product.

You can find the link to our Privacy Policy at the bottom of the website, where you can read it in full.